ImageLab — Privacy Policy

1. Introduction

Welcome to ImageLab. Blue Sparrow Labs ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ImageLab ("the App"). By using ImageLab, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

Account Information

• Android Users: When you sign in with Google, we collect your Google account email address, name, and profile picture.
• iOS Users: When you sign in with Apple, we collect your Apple ID email address (or relay email) and name.
• This information is collected through the respective platform's authentication service.

User Preferences

• Default image format preferences
• Image quality settings
• Notification preferences
• App customization settings

Support Communications

• If you contact us for support, we collect your email address and the content of your messages.

2.2 Information Automatically Collected

Device Information

• Device type and model
• Operating system version (Android/iOS)
• App version
• Device language settings
• Unique device identifiers (for analytics and crash reporting)

Usage Data

• Features used within the App
• Processing operations performed (conversion, compression, watermarking, etc.)
• Number of images processed
• Session duration and frequency
• Error logs and crash reports
• Performance metrics

Subscription Information

• Subscription status (free or premium)
• Subscription type (monthly or annual)
• Purchase history through Google Play or App Store
• Subscription expiration dates

2.3 Information We DO NOT Collect

Your Images

• We do not upload, store, or access the images you process using ImageLab.
• All image processing occurs locally on your device.
• Your images remain private and under your control.

Payment Information

• We do not collect or store your credit card or payment information.
• All payments are processed securely by Google Play Store or Apple App Store.

Location Data

• We do not collect your precise geographic location.
• We may collect approximate location (country/region) based on your IP address for analytics purposes only.

3. How We Use Your Information

3.1 Provide and Maintain the App

• Authenticate your account using Google or Apple Sign-In
• Enable app functionality and features
• Process your subscription and verify premium access
• Remember your preferences and settings
• Provide customer support and respond to inquiries

3.2 Improve the App

• Analyze app usage patterns to improve features
• Identify and fix bugs and technical issues
• Conduct research and development for new features
• Monitor app performance and stability

3.3 Personalize Your Experience

• Customize the app interface based on your preferences
• Provide relevant feature recommendations
• Display appropriate content based on your subscription tier

3.4 Analytics and Insights

• Understand how users interact with the App
• Measure the effectiveness of features
• Generate anonymized usage statistics
• Track conversion rates and subscription metrics

3.5 Security and Fraud Prevention

• Detect and prevent fraudulent activity
• Enforce our Terms of Service
• Protect against abuse and unauthorized access
• Ensure the security and integrity of the App

3.6 Communications (If You Opt In)

• Send important updates about the App
• Notify you of subscription renewals or expirations
• Provide customer support responses
• Send promotional offers (only with your consent)

4. How We Share Your Information

We value your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

Firebase (Google)

• Authentication services (Google Sign-In)
• Analytics and crash reporting
• Remote configuration and performance monitoring

Google Play Services (Android) / Apple Services (iOS)

• In-app purchase processing
• Subscription management
• Platform authentication

Email Service Provider (if applicable) to send transactional emails and support responses.

These service providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

4.2 Legal Requirements

• Valid legal processes (subpoenas, court orders)
• Government requests
• Protection of our rights, privacy, safety, or property
• Investigation of potential violations of our Terms of Service
• Emergency situations involving potential harm

4.3 Business Transfers

If Blue Sparrow Labs is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

5.1 Security Measures

• Encryption of data in transit using SSL/TLS protocols
• Secure authentication through Google and Apple's authentication systems
• Firebase security rules to protect database access
• Regular security audits and updates
• Limited employee access to personal information

5.2 Local Processing

• All image processing occurs locally on your device
• Images are not transmitted to our servers
• Temporary files are automatically deleted after processing
• You have full control over your images

5.3 No Absolute Security

While we strive to protect your information, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

6. Data Retention

6.1 Account Information

• We retain your account information as long as you have an active account.
• If you delete your account, we will delete or anonymize your personal information within 30 days.
• Some information may be retained for legal compliance or dispute resolution purposes.

6.2 Usage Data

• Analytics data is typically retained for up to 14 months.
• Aggregated, anonymized data may be retained indefinitely for research and improvement purposes.
• Crash logs and error reports are retained for up to 90 days.

6.3 Temporary Files

• Images and temporary processing files are stored only during active use.
• Temporary files are automatically deleted when you close the App or complete processing.
• You can manually clear cache and temporary files in app settings.

7. Your Privacy Rights

7.1 Access and Portability

• Request a copy of the personal information we hold about you.
• Receive your data in a structured, commonly used format.

7.2 Correction

• Update or correct inaccurate personal information.
• Modify your preferences and settings within the App.

7.3 Deletion

• Request deletion of your account and personal information.
• Delete the App from your device to remove local data.
• Note: We may retain some information as required by law.

7.4 Opt-Out

• Opt out of promotional communications (if applicable).
• Disable analytics through device settings (may limit functionality).
• Manage notification preferences in app settings.

7.5 Withdrawal of Consent

• Withdraw consent for data processing where consent is the legal basis.
• Note: This may affect your ability to use certain features.

7.6 Complaint

Lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.

To Exercise Your Rights: Contact us at info@bluesparrow.dev. We will respond within 30 days.

8. Children's Privacy

ImageLab is not intended for children under 13 years of age (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information, including standard contractual clauses where applicable.

10. Third-Party Services and Links

10.1 Third-Party Authentication

• Google: https://policies.google.com/privacy
• Apple: https://www.apple.com/legal/privacy/

10.2 Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for their privacy practices.

10.3 Social Media

If the App integrates with social media platforms, those platforms may collect information about your use of the App. Refer to their policies for details.

11. Cookies and Tracking Technologies

11.1 Technologies We Use

• Session Tokens: To maintain your authenticated session
• Analytics SDKs: Firebase Analytics to understand app usage
• Crash Reporting: Firebase Crashlytics to identify and fix bugs
• Preferences Storage: Local storage to remember your settings

11.2 Advertising

• Free tier users may see advertisements served by third-party ad networks
• Ad networks may use cookies and similar technologies to serve relevant ads
• You can opt out of personalized advertising through your device settings

11.3 Do Not Track

We currently do not respond to Do Not Track signals but honor your device-level privacy settings.

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out (we do not sell personal information). To exercise these rights, contact info@bluesparrow.dev with "CCPA Request" in the subject.

13. European Privacy Rights (GDPR)

Legal bases for processing include Consent, Contract, and Legitimate Interests. GDPR rights include access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. For requests, email info@bluesparrow.dev with "GDPR Request" in the subject.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the App or email. The "Last Updated" date above will be revised accordingly.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Blue Sparrow Labs
Email: info@bluesparrow.dev
Website: bluesparrow.dev